Globoforce tasked me with redesigning their approvals flow, the approvals flow is one of the three most important flows on the platform. The old design of the approvals flow was a table based layout that was dated and had a complex flow for a simple task. To view the details of the award (that needed approval) you must click a small icon to enter the award details page where there was no option to approve.
I proposed that we remove the table layout and replace it with a card based layout, each card would contain enough information for a approver to make a decision and they had option to approve the award on the card. Each card would open a lightbox that would display the awards full information and the option to edit and approve the award. This new flow was tested multiple times and with great success.
I worked on all aspects of this project, from sketching, user scenarios, wireframes and the UI design. I tested this flow on many occasions, setup each of the user tests, I recruited all of the users, created the test plan and facilitated most of the tests personally.